How SmartHoist boosts productivity on UK construction sites

How SmartHoist boosts productivity on UK construction sites

SmartHoist helps UK construction teams improve productivity by cutting hoist wait times, saving significant labour hours and strengthening on-site safety.

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Robin Looijen

How SmartHoist boosts productivity on UK construction sites

Table of Contents

    From Oval Village to Regents View and Peterborough Court, UK projects are already seeing measurable gains in efficiency and predictability.

    Across the UK, high-rise construction depends on smooth vertical logistics. Every delay ripples through the day. SmartHoist removes that friction, keeping workers moving and preventing bottlenecks before they slow progress. From Central London towers to regional developments, SmartHoist is helping contractors deliver projects faster and with greater control.

    Smartsite product SmartHoist in Construction Hoist in NYC

    The hidden cost of hoist delays on UK sites

    On a UK high-rise, a single worker can lose 7 minutes per hoist trip. Multiply that by six journeys per day, hundreds of workers on site and a typical labour rate of £25 per hour, and you quickly lose hundreds of thousands of pounds in productivity each year.

    These delays hit both productivity (delivering the project on time) and efficiency (making the best use of people and equipment). SmartHoist tackles both by reducing wait times and keeping the site flowing.

    Construction workers waiting hoist

    Real UK projects with real results

    Oval Village, London (Berkeley Homes)

    At Oval Village, SmartHoist reduced hoist wait times by 39%, bringing the average wait down to under two minutes, even during peak movement. Subcontractors stayed productive, and landings remained clear, keeping the entire project on track.

    Regents View, London (Berkeley Homes)

    Regents View used six XXL Alimak hoists, serving four buildings. SmartHoist kept utilisation consistently above 90% while managing more than 3,000 calls per month. Average wait times stayed around 2 minutes and 30 seconds, even in the busiest periods.

    Senior Site Manager Jake (St. James) described the impact clearly:

    “With the screen inside the hoist, operators see the most efficient next stop. No more shouting or guesswork. It’s cut down call and wait times, especially for materials. The monthly data shows us if response times drop, so we can step in quickly.”

    Peterborough Court, London (Mace)

    At Peterborough Court, SmartHoist identified opportunities for faster movement and helped teams reduce average wait times by 51 seconds. Hoist utilisation remained above 90% for months, creating a smoother, more consistent flow of workers and materials throughout the day.

    Why SmartHoist works where others don’t

    SmartHoist combines intelligent routing with live data to reduce delays and keep the site moving. Its AI-powered guidance helps drivers choose the best next stop, eliminating the guesswork that slows traditional hoist operations. Site teams also gain real-time visibility into hoist performance so they can intervene quickly when bottlenecks appear. Subcontractors can reserve hoist time through the built-in booking system. This lets SmartHoist improve planning and prevents demand spikes that usually lead to long queues.

    UK sites see a 2:1 return on investment with SmartHoist

    On a typical 18-month UK project, SmartHoist delivers a clear return:

    • A 2:1 ROI purely from reduced wait times and labour savings
    • Up to half a month faster project completion
    • Lower hoist rental and operator costs thanks to improved efficiency

    These results are consistent across SmartHoist’s UK deployments and show how quickly productivity gains translate into measurable savings.

    SmartHoist on UK construction site delivering Productivity ROI

    How safety improvements lead to higher productivity

    Improved safety isn’t just good for people, it directly boosts productivity. SmartHoist’s Safety Add-On reduces the risk of shutdowns, helps crews work within safe limits and eliminates many of the common causes of delays. Safer operations keep the hoist running predictably, minimise downtime and improve overall site momentum.

    Part of the bigger productivity picture

    SmartWorker heatmap for Productivity on construction sites

    SmartHoist is one piece of Smartsite’s broader productivity ecosystem. When combined with SmartWorker, teams gain full visibility of how people move vertically and how they work once they arrive on each floor. This gives contractors a complete picture of trade performance, labour flow and time-on-task. All important for improving productivity across the entire construction site.

    Turn waiting time into progress on your next UK project

    SmartHoist is redefining vertical transport across the UK. By transforming hoist operations into a streamlined, predictable system, it helps contractors cut delays, reduce labour costs and finish ahead of schedule.If you want to improve productivity on your next UK construction site, SmartHoist gives you the clarity, control and efficiency to make it happen. Discover what’s possible for your project. Contact us.

    Robin Looijen

    Partner & CMO

    Robin Looijen is Partner and CMO at Smartsite. He blends tech insight with real-world construction site experience. Robin has been in the construction industry for over seven years and visited construction sites globally. From New York to Dubai and from Toronto to Mumbai. He’s been at the front line of construction tech adoption, following global digital trends while staying grounded in the daily realities of site teams. Robin understands that for technology to succeed in construction, it can’t disrupt. It has to fit into existing workflows and deliver immediate value. At Smartsite, he leads international growth and product development. He helps shape innovations like SmartWorker, translates client feedback into new features, and supports teams rolling out the system worldwide. He posts very regularly on LinkedIn about his experience on sites worldwide. Follow our journey!

    Robin